The site-office admin steps once a customer has purchased and paid online.
Admin confirms the customer's web purchase and that payment is complete.
Admin has the customer sign the consent form at the site office.
Admin issues the sticker; the customer takes it to the plot to collect.
Every completed customer order is filed with the full set of documents below.
Issued with the unique order number
Electronic tax invoice for the order
Proof that payment was received
Authorises the order to proceed
Signed consent from the customer
Issued on handover — may be more than one
Completes the order documentation
All documents are filed together as the full record of the order.
You've finished the training slides — next, your assessor will record your practical assessments to qualify you for your role.